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Privacy Policy for Herbal Healing

At Herbal Healing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you visit or make a purchase from our website, www.herbalhealing.co.nz.   By using our website, you agree to the terms of this Privacy Policy.

Information collected

Personal Information

When you visit our site, we may collect the following information:

  • Personal Information:

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

    • Payment details (processed securely via third-party gateways; we do not store credit card information)

Order Information

  • .Products purchased

  • Purchase history

  • Order details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

Marketing Info

  • Your preferences for receiving marketing communications

  • Interactions with our emails or website promotions

How We Use Your Information

We collect your information to: Fulfill and manage your orders. Provide customer service and support. Communicate order updates and shipping confirmations. Send you promotional offers, newsletters, and product updates (only if you opt-in). Improve our website, services, and user experience. Detect and prevent fraudulent transactions. Comply with legal obligations

Sharing Your Information

We respect your privacy and do not sell or rent your personal data to third parties.  However, we may share your information with trusted third parties,

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your personal data at any time by contacting me at [eloise@herbalhealing.co.nz].

If you have any questions, concerns, or requests related to this Privacy Policy or how I handle your information, please contact me.

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